Terms & Conditions

Terms and Conditions

Information about Rallysport Automotive

  • Who We Are
  • Our VAT Registration
  • Contacting Us
  • Complaints / Alternative Dispute Resolution

General Terms and Conditions of Sale

  • In-Centre Service and MOT Bookings
  • Mobile Bookings
  • Cancellation of Work for Drive–In Customers
  • Storage Charges
  • Payment
  • Removed Parts
  • Removed Wheels
  • Exchanges
  • Refunds
  • Updates

Website Terms of Use

  • Point of Legal Contract Creation
  • Use of Website Content
  • Links to Third Party Websites
  • Liability Disclaimer
  • Trademarks
  • Governing Law and Jurisdiction
  • Relationship of Parties and Third Party Rights
  • Severance
  • Entire Agreement
  • Pricing
  • Quotations and Additional Work
  • Locale
  • Cancellation/movement of online bookings and purchases


  • General Guarantee Conditions
  • Wheel Alignment
  • Service Components and Other Mechanical Parts

Data Protection

  • Data Protection – General
  • Customer Surveys / Other Goods and Services
  • Your Data Protection Rights
  • Unsubscribing


Information about Rallysport Automotive

  1. Who We Are

You are contracting with Rallysport Automotive (GB) Limited, a company registered in England with Company Registration Number 01009184. The Registered Office is Rallysport Automotive, Commerce Way, Colchester, CO2 8HR “Rallysport Automotive”, “we”, “our” and “us” throughout the Terms and Conditions refer to this Company.

  1. Our VAT Registration

Our UK VAT Registration Number is GB 235 3370 24.

  1. Contacting Us 
  1. Complaints / Alternative Dispute Resolution

In the event that you are not satisfied with the goods or service you have received from us, or if you wish to contact the Company regarding any other matter, please contact our Customer Service Department using the contact details provided in the “Contacting Us” section of these Terms and Conditions.

If, having contacted our Customer Service Department, you are still dis-satisfied with the goods or service received from us, the Company does participate in an Alternative Dispute Resolution Scheme, as described in the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015. Please ask our Customer Services Department for details.


General Terms and Conditions of Sale

  1. In-Centre Service & MOT Bookings

Specific times may be booked for MOTs. If you have selected a specific time, please be punctual or our ability to offer the MOT that day may be impacted.

  1. Mobile Bookings

If you have ordered tyres and/or alloy wheels for fitting by a Rallysport Automotive Mobile Van, one of our mobile service centre controllers will contact you within 2 working days of the date of order to arrange a mutually convenient time slot for our Rallysport Automotive Mobile Van to visit. Fitting appointments offered for mobile units are either a morning (am) or afternoon (pm) slot.

The fitting of tyres or wheels to your vehicle will be subject to a visual inspection of your vehicle, wheels and tyres prior to the work starting. This ensures you have selected the correct tyre and wheel specifications for your vehicle.

We will do our best to ensure that our mobile unit arrives with you during the agreed time period and to complete the work within the estimated time given to you, however, the time of the booking shall not form a contractual term. We will inform you as soon as reasonably practicable of any delays or complications.

Rallysport Automotive will not be liable for any economic losses arising in any manner whatsoever out of any delays to, or complications with, the fulfilment of an Order, provided that nothing in these terms limits or excludes Rallysport Automotive’s liability for death or personal injury caused by its proven negligence.

  1. Cancellation of Work for Drive–In Customers

You have the right to cancel at any time before the instructed work has commenced.

There will be no charge provided no costs have been incurred. Where costs have been incurred you will only pay for the work completed or the cost incurred. Payment for costs incurred will be required prior to the removal of the vehicle. Deposits will be refunded only if no costs have been incurred.

  1. Storage Charges

Under normal conditions, no storage charges will be applied, however, storage charges will be payable to Rallysport Automotive in relation to any abandoned vehicles or vehicles not collected from Rallysport Automotive for a period of 30 days following completion of the work undertaken by Rallysport Automotive on such vehicle.

  1. Payment

Face to face payment

For drive-in customers or for additional work undertaken for online customers, payment in full is required on completion of the work and prior to the removal of the vehicle.

  1. Removed Parts

With the exception of Warranty and Service Exchange Parts, removed parts will be disposed by Rallysport Automotive. Disposal will be in accordance with current environmental regulations and legislative requirements. A fee may be charged for this service.

  1. Removed Wheels

Wheels which are removed from your vehicle to be replaced with Alloy wheels purchased from Rallysport Automotive will be left with you, unless otherwise agreed with Rallysport Automotive.

  1. Exchanges

Subject to your statutory rights (which shall not be affected by this provision), once fitted to your vehicle a tyre, wheel or any other part cannot be exchanged.

  1. Refunds

Subject to your statutory rights (which shall not be affected by this provision), it is not possible to offer refunds after purchase for any parts that have been used on your car. If you believe that a tyre or wheel we have fitted is faulty, we will offer you the option of purchasing a replacement while the original part is sent to the manufacturer for analysis. If the manufacturer confirms that the product is faulty the cost of your replacement purchase will be refunded. We do however offer extensive guarantees on our work and parts (see separate section).

  1. Updates

Rallysport Automotive reserves the right to add, remove or amend the terms and conditions contained in this site without prior notice.


Website Terms of Use

  1. Point of Legal Contract Creation

Online Purchases

When you place an order via the website to purchase services from, or to have goods fitted by, Rallysport Automotive, this constitutes an “offer”.

Rallysport Automotive will send you an e-mail confirming receipt of your order and containing the details of it (the “Order Confirmation”). This constitutes the “acceptance”, irrespective of whether any payment that has been taken previously by Rallysport Automotive.

In the event that Rallysport Automotive does not accept your offer and/or does not issue an Order Confirmation to you, Rallysport Automotive shall make a full refund of any payments made by you as part of the ordering process.

These terms are the only terms upon which Rallysport Automotive will contract with you for the purchase of its services through its website, They shall govern the contract to the entire exclusion of all other terms or conditions.

Rallysport Automotive retains the right to refuse to accept your order solely at its discretion. If there is concern that there is an attempt to place an order dishonestly, fraudulently, by impersonating someone else or by attempting to use payment details which have been stolen, we will make additional checks and if appropriate involve external authorities.

  1. Use of Website Content

The contents of this website (including without limitation all website design, text graphics, the selection and arrangement thereof and all software compilations, source code, software and other material) are the copyright of Rallysport Automotive or its technology providers/ contributors. You may view this website and print or download any part(s) of it for personal, non-commercial purposes only. You must not modify, copy, publish, transmit, display, perform, distribute, reproduce, license, create derivative works from, transfer or sell any information or other content, goods or services obtained from this website without Rallysport Automotive’s prior written consent.

  1. Links to Third Party Websites

This website may contain links to websites operated by third parties other than Rallysport Automotive. Such links are provided for your reference only. Rallysport Automotive does not control such websites, and is not responsible for the contents of these websites. Rallysport Automotive’s inclusion of links to any such websites does not imply any endorsement of the material on such websites. Any use of that site by you or any arrangements entered into by you with the owners of those websites is at your own risk.

  1. Liability Disclaimer

All content provided on this website is for information purposes only and does not in any manner create a legal contract express or implied between Rallysport Automotive and you except only when agreed by Rallysport Automotive in relation to an order of goods and/ or services made by you through this website which is accepted by Rallysport Automotive.

Without limiting the foregoing, the information, software, goods, and services published on this website may include inaccuracies or typographical errors. Changes are periodically made to the information herein. Rallysport Automotive and/or its respective suppliers may make improvements and/or changes in this website at any time. Rallysport Automotive and/or its respective suppliers make no representations about the suitability of the information, software, goods and services contained on this website for any purpose. All information, software, goods, services and materials including text, graphics and are provided “as is” without warranty of any kind. To the extent permitted by law, Rallysport Automotive and/or its respective suppliers hereby disclaim all warranties and conditions with regard to such information, software, goods and services, including all implied warranties and conditions of fitness for a particular purpose, title and non-infringement. Rallysport Automotive does not warrant that the information available via this site is accurate, complete or current.

In no event shall Rallysport Automotive and/or its suppliers be liable for any of the following losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any direct, indirect, punitive, incidental, special exemplary or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website, for any information, obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise provided that none of the foregoing and/ or nothing in these terms limits or excludes Rallysport Automotive’s liability for death or personal injury caused by its proven negligence.

You warrant to Rallysport Automotive that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. It is always recommended for you to run anti-virus program on all material downloaded from the internet.

  1. Trademarks

All trademarks, service marks, and trade names that appear on this website are proprietary to Rallysport Automotive (GB) Limited, its Group companies, or other respective owners. Trademarks should not be copied without the prior written permission of Rallysport Automotive.

  1. Governing Law and Jurisdiction

These terms are governed by and shall by interpreted in accordance with the laws of England and Wales. You hereby consent to the exclusive jurisdiction and venue of courts in England and Wales in all disputes arising out of or relating to the use of this website. Use of this website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions.

  1. Relationship of Parties and Third Party Rights

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Rallysport Automotive as a result of the use of this website. Only you and Rallysport Automotive shall be entitled to enforce these Terms and Conditions. No third party shall be entitled to enforce any of the terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

  1. Severance

If any part of these terms are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these terms shall continue in effect.

  1. Entire Agreement

These terms are the only terms upon which Rallysport Automotive is prepared to deal with a purchaser through this website and they shall govern the contract arising from any order made through this website that is accepted by Rallysport Automotive to the entire exclusion of all other terms or conditions.

These terms constitute the entire agreement between the user and Rallysport Automotive with respect to the use of this website and they supersede all prior communications and proposals.

  1. Pricing

Offers are for retail customers only.

All pricing on this website is in pounds sterling and is inclusive of UK Value Added Tax. Unless explicitly stated, the cost of fitting any parts purchased is included in the price. The price of the goods and/ or services shall be the price specified by Rallysport Automotive in the Order Confirmation issued to you.

Our website contains a large number of goods and services and it is always possible that, despite our best efforts, some of the goods and/ or services listed on this website are incorrectly priced. We verify the prices included in your order to us as part of our processing procedures so that, where goods and/ or services are incorrectly priced we may, at our discretion, either contact you for your instructions in relation to your order or reject your order and notify you of such rejection.

Rallysport Automotive reserves the right, before the relevant contract is formed in accordance with these terms and conditions, to change the price of the goods.

  1. Quotations and Additional Work

All quotations are valid for 30 days from the date of issue, unless they include a specific promotional offer which has an earlier expiry date. The expiry date of promotional offers will be clearly marked.

Once work has started you will be informed immediately of any additional work identified. A new printed quotation will be produced on request and work will only be carried out with your agreement.

  1. Locale

Transactions may only to be made through this website by residents of, and/or individuals, located in the United Kingdom.

All services ordered or booked on this website are either carried out at one of our centres in the UK or by one of our mobile fitting vehicles at the location agreed by Rallysport Automotive in our Order Confirmation. Mobile fittings may not be available in some locations.

  1. Cancellation / Movement of Online Bookings and Purchases

Appointments can be rescheduled to an alternative date (subject to availability) provided one clear working day is allowed between rescheduling and the original appointment (e.g. appointments for Thursday can be rescheduled up to midnight on Tuesday).

You have the right to cancel any online purchase or booking of services without charge by giving written notice prior to the day of service, unless Rallysport Automotive has, with your consent, commenced the performance of the services and incurred cost.

When you have paid in advance for any services from Rallysport Automotive and you do not attend the scheduled appointment without making an appropriate cancellation or alternative arrangement with Rallysport Automotive, Rallysport Automotive shall be entitled to retain fifty percent (50%) of the relevant advance payment and Rallysport Automotive shall refund to you the remaining fifty percent (50%) of such advance payment.



  1. General Guarantee Conditions

The guarantees apply from the date of original purchase.

Guarantees are not transferable and only apply to the person who made the original purchase.

Please ensure you retain your invoice, as proof of purchase is necessary before work can be carried out under the guarantees.

All parts originally purchased at Rallysport Automotive are covered by these guarantees (with the exception of “TyreCare” which is optional and chargeable), however, parts failing as a result of criminal or malicious damage, fire, theft or where the parts have been used for motorsport, hire vehicles or taxis are excluded.

If work is required to be carried out other than by Rallysport Automotive, approval must be obtained in advance from Rallysport Automotive Customer Service. The guarantee may be invalidated when parts are repaired by a garage or individual other than by Rallysport Automotive. Rallysport Automotive is not responsible for any part removed from the vehicle or adjusted by any person other than Rallysport Automotive.

These guarantees do not cover any defect caused by reasonable wear, tear or corrosion, or any costs incurred through loss of use. Manufacturer’s conditions of sale apply to all goods sold.

These guarantees do not extend to any monetary or compensatory claim, in particular consequential or additional losses.

All Rallysport Automotive guarantees are in addition to your statutory rights.

  1. Wheel Alignment

Vehicle wheel alignment is affected by road conditions and driving circumstances and therefore adjustment cannot be covered by a Rallysport Automotive guarantee. However, should you have reason to believe that further adjustment is necessary after your visit, we will check and re-adjust (if required) free of charge within 30 days of purchase.

  1. Service Components and Other Mechanical Parts

Service components and any other mechanical parts, including starters and alternators, are guaranteed for 12 months or 12,000 miles, whichever occurs first.


Data Protection

  1. Data Protection – General

Rallysport Automotive is conscious that you trust us with your private information which is necessary to process your order. Other than where stated within these Terms and Conditions and with our chosen payment card service provider, you have our assurance that your information will not be shared with other organisations outside the Rallysport Automotive Group, unless those organisations are working on behalf of Rallysport Automotive or we are compelled to do so by law.